SHIPPING POLICY

To ensure that your package is delivered correctly and that you receive it within the time frames announced by us, please ensure that your address is entered correctly and that it contains all relevant and/or necessary information. The use of correct abbreviations, road numbers, building or apartment numbers and route information (if applicable) is essential for timely delivery.

We are not responsible for lost, misplaced or incorrect shipments if the address information provided is incorrect or received incorrectly at the time of purchase.

FAQ

When will my order be processed?

We process positions from Monday to Friday. Orders are processed within 3 working days from the order date and are dispatched the day after the order has been processed. Please note: we do not ship on weekends.

*Note: If you wish to change or cancel your order, please contact us immediately. Once your order has been processed, we will NOT be able to make any changes.

How long does it take to receive my order?

After you have placed your order, it will take 1 to 3 working days for processing. On average, delivery takes between 5 and 12 business days.

How much does delivery cost?

Delivery is free for everyone and the order will be delivered with YunExpress.